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Product Details

 

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of qomart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (35 reviews)
5 stars
(31)
4 stars
(4)
3 stars
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V***s
11 Jul 2024

Well done! You're the best. Speed and quality are the highest. You're an example for everyone else

s***r
10 Jul 2024

This Phone is not joke 😂. Thanks seller very very good product & very fast delivery!

I***i
8 Jul 2024

It's hard to call a phone, but everything works very well, and the biggest surprise I didn't read in the specification is automatic positioning-trapezing the projector. I recommend in 100

D***s
6 Jul 2024

Excellent phone, I had already bought the normal tank 3 and they are great, I am very happy and grateful for the seller, the seller is very kind and respectful, the phone is as good as the seller. I hope to see a tablet as well as this phone soon, thank you very much

V***n
6 Jul 2024

I bought it on June 19, received it on July 5, 2024. The phone is a very complete team. Has too many functions. The photos are not something I liked very much, because I bought it with the Z Fold 4 from Samsung and they are obviously better in the Galaxy, although in this Tank 3 pro are acceptable. I was not pleased either that when I got into the Wi-Fi settings and wanted to leave that screen, I was constantly returning, and everything got crazy, like when water falls💧To the screen, but logically that I had my hand🫱Dry. From there to out I liked everything. It should be noted that I bought it at a cost of $10,301. But if I had to search among all the sellers because there is a lot of variety of price.

d***h
5 Jul 2024

The shipping was very fast, in just 2 days after ordering the phone has already arrived. In itself it is a great cell phone with strong projector, light and many other features. which is just annoying that I have the screen black border wall display below. What pixel errors are. Which I 've already fixed, but it keeps coming back. But otherwise very satisfied. Also the battery lasts almost 4 days with full load.

D***s
4 Jul 2024

phone arrived very fast, right to my doorstep. So far i like it...its a bit on the big side and with a flip up case its like a little book.lol but definitely nice phone.

Customer
3 Jul 2024

Great phone, a little heavy but you get used to it over time (I hope).

Customer
2 Jul 2024

It goes perfect, arrived in less than a week and well wrapped, the projector has an impressive quality (advice: when they project a video or photo. Try to make the background White)

A***k
24 Jun 2024

Fast delivery works super great. Is also much wider than the other cell phones is 3cm wide so as dense as three cell phones if you stack. But from functions it is much better and much faster can recommend further. The phone is also much heavier so about 0.5 kg.

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Super hot! Several others have checked this out in the last few hours

Unihertz Tank 3 Pro – Rugged 5G Smartphone with Built-in Projector and Massive Battery

35 Reviews
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