Super hot! Several others have checked this out in the last few hours
Verified by shoppers
Product always receives high satisfaction ratings from our customers
Product Details

 

 

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of qomart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (21 reviews)
5 stars
(19)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
V***v
14 Dec 2024

Very grateful! Everything is in the best shape, there was a delay at customs due to the price, but the seller decided everything promptly. Would recommend all such to add a euro charging adapter to the cost, but generally satisfied. Thank you very much!

m***l
10 Dec 2024

Excellent credibility, but I paid customs fees. I didn't know why.

K***a
9 Dec 2024

The phone is very smart, clear. The parcel of course arrived a week later. Packed very well. I use the 4th day as long as the flight is normal. Before that I had Xiaomi Note 10 5G. And I like this phone very much. Of course with Chinese charging, but included a plug. In general I recommend!

O***I
5 Dec 2024

Very good quality, very good camera , very good speakers -> highly recommend it

Customer
29 Nov 2024

Very nice telephone, honest seller I highly recommend it

Н***а
28 Nov 2024

The seller immediately warned that this is the Chinese version, but with the support of the Russian language. There was no EU adapter for the power supply in the package. Hyperos version is not the newest. Otherwise complies with the specification.

Customer
26 Nov 2024

good

G***r
24 Nov 2024

10/10 The only detail in Mexico is that some Telcel network bands are not compatible but if it has a network in much of the country, the purchase is recommended

N***h
24 Nov 2024

Excellent phone like the description Excellent packaging very good delivery time crash due to customs reservation but everything is fine I recommend this seller I hope next time there will be coupons for our country like other countries

S***v
23 Nov 2024

The phone arrived in 12 days. The packaging is printed. No film on the box Charging not for a Europower bank, but with an adapter.

M***w
19 Nov 2024

Excellent Product I like too much that I choose to buy another same

D***e
16 Nov 2024

So far so good

Customer
15 Nov 2024

Perfect! My wife is happy with the phone

J***o
13 Nov 2024

The product I lifted it today at a CTT station because yesterday I was admitted to a hospital. The seller was very attentive and answered my questions and sent me a European adapter to be able to enjoy the 67 W charging as well as a 1,5m USB-C cable. Recommend the seller and thanks alliexpress Respectful regards

N***z
7 Nov 2024

Seems a good quality product. Big thing is that it works on 5G in Australia. Quality of photos is great

R***z
29 Oct 2024

Chudovo. Daughter

R***a
26 Oct 2024

I was surprised by the quality for the price of the cell phone

Customer
23 Oct 2024

Very and

E***o
22 Oct 2024

I had to pay € 14,71 when I received the package. Has been held in customs so I assume that they would not be paying the corresponding taxes.

h***g
21 Oct 2024

comes with black softcase but no screen protector. works well. takes 12 days to arrive from ordering.

J***a
17 Oct 2024

5 stars

Super hot! Several others have checked this out in the last few hours

Xiaomi Redmi Note 13 Pro 5G – Powerful Smartphone with 67W Fast Charging and 120Hz Display

21 Reviews
Free
Selling fast: get yours before it’s gone!
View Cart
Guaranteed SAFE checkout
Please wait, we try to get a transaction confirmation as soon as possible.
Worldwide Shipping

Enjoy flexible international shipping services that currently operate in over 200 countries across the world

Free Returns

Arrange your return for a full refund, we've got you covered with our full Buyer protection

Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

Top

Shopping cart

×