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Product Details
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of qomart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (29 reviews)
5 stars
(29)
4 stars
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M***k
31 Oct 2024

ok

j***5
8 Oct 2024

Excellent product is coming soon, excellent for those who use a tablet

Customer
8 Oct 2024

The tablet is super, looks good! Packaging and shipping is also good!

M***a
28 Sep 2024

The goods arrived quickly. The packaging is very good. Everything is normal, thank you very much for the speed and the adapter of the seller.

W***n
28 Sep 2024

Excellent tablet, totally recommended, fast shipping as well.

D***r
24 Sep 2024

Good product. Received quickly and works very well, no bug or slowdown. Thanks to the seller

o***r
24 Sep 2024

The tablet provides a very convenient experience and allows me to work and study in the subway, coffee shop, and classroom with ease.

Customer
24 Sep 2024

Arrived on time, very beautiful, until then match the specifications.

Customer
20 Sep 2024

Works perfectly no problems yet! Recommend in the seller's store!

Z***e
20 Sep 2024

It's probably a fire for the price, the delivery is fast, I'm fine with everything

r***0
20 Sep 2024

The tablet is chic, one hundred percent satisfied. The seller is very responsible, the package arrived quickly.

Customer
16 Sep 2024

Delivery arrived very quickly packed as expected.I turned on the tablet working well. I ordered another one I recommend the seller. Thank you

Customer
13 Sep 2024

This model is great, it looks okay, fully functional, completely safe, and fast to ship. Thank you to the seller.

Customer
11 Sep 2024

This tablet is very cost-effective, works quickly and supports expandable baton storage.

Customer
10 Sep 2024

The tablet is good. Everything is normal

Customer
7 Sep 2024

Product purchased for resale. Has great references. The shipping was fast and the packing perfect.

C***R
7 Sep 2024

Excellent cost benefit, working very well, delivery was ahead of time, came very well packed.

Customer
28 Aug 2024

Thank you very much, the seller can be trusted, it is safe and fast. Like the case included!)

K***h
25 Aug 2024

Works well and charges quickly. Worth buying. It's really beautiful and slim. The color is also beautiful.

L***a
25 Aug 2024

Arrived very well packaged, very nice and powerful for its price, liked enough

h***r
25 Aug 2024

Tablets are powerful, with fast processors and high-resolution screens.

T***s
23 Aug 2024

The goods arrived on time. Complete set. Works. The packaging is good.

t***r
23 Aug 2024

Is an awesome tablet. The display is gorgeous. The tablet has excellent response. I may add a keyboard at some date.

A***p
23 Aug 2024

Excellent tablet, I bought for myself for my wife and for my daughter. Sure soon I will buy again.

Customer
23 Aug 2024

Very good tablet, working well, described, without any issues, I'm very recommending

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Super hot! Several others have checked this out in the last few hours

Pad 6S Pro Android 14 Tablet – Power and Elegance in Your Hands

29 Reviews
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